> We always wonder why Call centre jobs are paid so well..
> just check out the torture they go thru...
> =====
> Tech Support: "I need you to right-click on the Open Desktop."
> Customer "Ok."
> Tech Support: "Did you get a pop-up menu?"
> Customer: "No."
> Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
> Customer "No."
> Tech Support:: "Ok, sir. Can you tell me what you have done up until
this
> point?"
> Customer: "Sure, you told me to write 'click' and I wrote 'click'."
> =====
> Customer: "I received the software update you sent, but I am still
getting
> the same error message."
> Tech Support:: "Did you install the update?"
> Customer: "No. Oh, am I supposed to install it to get it to work?"
> =====
> Customer:: "I'm having trouble installing Microsoft Word."
> Tech Support:: "Tell me what you've done."
> Customer: "I typed 'A:SETUP'."
> Tech Support:: "Ma'am, remove the disk and tell me what it says."
> Customer:: "It says '[PC manufacturer] Restore and Recovery disk'."
> Tech Support:: "Insert the MS Word setup disk."
> Customer:: "What?"
> Tech Support: "Did you buy MS word?"
> Customer: "No..."
> =====
> Customer:: "Do I need a computer to use your software?"
> Tech Support:: ?!%#$
> =====
> Tech Support:: "Ok, in the bottom left hand side of the screen, can
you
> see
> the 'OK' button displayed?"
> Customer: "Wow. How can you see my screen from there?"
> =====
> Tech Support:: "What type of computer do you have?"
> Customer:: "A white one."
> =====
> Tech Support:: "Type 'A:' at the prompt."
> Customer:: "How do you spell that?"
> =====
> Tech Support: "What's on your screen right now?"
> Customer: "A stuffed animal that my boyfriend got me at the grocery
> store."
> =====
> Tech Support:: "What operating system are you running?"
> Customer: "Pentium."
> =====
> Customer: "My computer's telling me I performed an illegal abortion."
> =====
> Customer: "I have Microsoft Exploder."
> =====
> Customer: "How do I print my voicemail?"
> =====
> Customer: "You've got to fix my computer. I urgently need to print
> document, but the computer won't boot properly."
> Tech Support: "What does it say?"
> Customer: "Something about an error and non-system disk."
> Tech Support: "Look at your machine. Is there a floppy inside?"
> Customer: "No, but there's a sticker saying there's an Intel inside."
> ======
> Tech Support: "Just call us back if there's a problem. We're open 24
> hours."
> Customer: "Is that Eastern time?"
> =====
> Tech Support:: "What does the screen say now?"
> Customer: "It says, 'Hit ENTER when ready'."
> Tech Support:: "Well?"
> Customer: "How do I know when it's ready?"
>